We believe that the easier it is to manage your swim lessons, the easier it is for you to enjoy the services we passionately provide.
We want doing business with us to be easy AND enjoyable! We understand that having too many complex policies and procedures can impact our relationship. That’s why we wanted to develop a Customer 1st Program that would delight and engage our swim families.
We developed our Customer 1st program by first asking our customers “What would you change about Rackley Swimming?”. Then, to ensure we’re meeting your needs and wants, we used your feedback to develop our Customer 1st Program - our commitment to you.
Think we’re missing something? Contact us at any time to give us your feedback. We’d love to hear from you!