CLASS HOLD REQUEST

CLASS HOLD REQUEST

Taking a holiday or just need a few weeks off but do not want to give up your spot with your favourite teacher?

Our Customer 1st Program allows you to have up to 4 weeks class suspension for free each calendar year. Your Hold Request must be submitted at least two weeks prior to your planned absence.

If you're requesting a late hold due to medical reasons please send a copy of your certified medical certificate to customerconnect@cityvenuemanagement.com.au after you've submitted your Hold Request Form.

Once your form is completed our Customer Connect team will be in touch with you to confirm your suspension details.

I acknowledge that I have read and understand the class hold request policy.
I agree
* indicates required

Please tell us who will be away.

(*The last class your child will attend before your break)
(*The date your child will return to their swim lessons)