CLASS HOLD REQUEST

If you are a human, ignore this field

Taking a holiday or just need a few weeks off but do not want to give up your spot with your favourite teacher?

Our Customer 1st Program allows you to have up to 4 weeks class suspension for free each calendar year. Your Hold Request must be submitted at least two weeks prior to your planned absence.

If you're requesting a late hold due to medical reasons please send a copy of your certified medical certificate to customerconnect@cityvenuemanagement.com.au after you've submitted your Hold Request Form.

Once your form is completed our Customer Connect team will be in touch with you to confirm your suspension details.

I acknowledge that I have read and understand the class hold request policy.

I agree

* indicates required

Contact Person First/Last Name:*

Contact Number:*

Contact Email:*

Please tell us who will be away.

Student First/Last Name:*

Date of their Last Lesson:*

(*The last class your child will attend before your break)

First Lesson Back:*

(*The date your child will return to their swim lessons)

Reason for your class hold request*

Please specify:*

Please select site*

Please provide any additional details about your hold request that may improve your experience upon your return.